What is the error message, what is the mis-calculation?Īs per conversation with Dirk, modified to use AddDate function instead of manual date calculation. I don't think that this is possible, but have not verified this. Note: This procedure won't provoke the bug if the calculation "NOW()-90*86400" accidentially results in a "convertable" integer. Klick "OK" => the system reports "The CCA retention time for at least one certificate is not over. If you did search for a20221021.1.1, use the same name. Enter a (syntactically correct) new user name. Using a user with support access, search for the account in "System Admin -> Find User"
Since it looks like accounts can be "deleted" multiple times, try searching for "a20221021.1.1%". Find an account which has at least one certificate attached, but all attached certificates are expired more than 90 days ago.
This bug does only occur on MariaDB, not on MySQL, so it can currently only be provoked on : Support is unable to delete user records due to a miss-calculation of dates. Unable to delete users in support console due to date calculation
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